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Preparator ITIL
Cover.pdf 228.25 KB
digibook.nfo 3.33 KB
file_id.diz 886.00 B
Please Readme !!!.txt 451.00 B
Sample.pdf 325.74 KB
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ITIL3 Continual Service Improvement.pdf 4.63 MB
ITIL3 Official Introduction.pdf 6.14 MB
ITIL3 Service Design.pdf 5.79 MB
ITIL3 Service Operation.pdf 2.09 MB
ITIL3 Service Strategy.pdf 7.09 MB
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01-05 Etom And Itil - Huang.pdf 142.50 KB
019_pp7.ppt 1.25 MB
07-0240 Telecom Solutions folder revD.pdf 163.11 KB
2_PWC - IT Risk Management with Cobit.pdf 562.79 KB
4aa0-0183enw.pdf 76.06 KB
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1.Introduction to ITIL 2011 Foundations.mkv 71.27 MB
10. Service Transition (Transition Planning and Support).mkv 77.01 MB
11. Service Transition( Knowledge, Asset and Configuration Management).mkv 91.68 MB
12. Service Transition (Change Management and Release & Deployment Management).mkv 129.66 MB
13. The Service Desk.mkv 120.38 MB
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Foundations of IT Service Management based on ITIL V3.pdf.pdf 3.51 MB
IBM.Press.ITIL.Capacity.Management.Feb.2011.pdf.pdf 2.59 MB
Foundations of IT Service Management based on ITIL V3.pdf.pdf 3.51 MB
ITIL Gestion de la Capacidad - Video de la Charla Tecnica.wmv.wmv 20.18 MB
084-Information Security Management Security Policy.flv 23.80 MB
068-Service Level Management Relationships.flv 22.48 MB
075-Service Improvement Plan (SIP).flv 22.45 MB
078-Availability Management Objectives.flv 22.39 MB
070-Service Level Management Activities.flv 21.87 MB
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1.Introduction to ITIL 2011 Foundations.mkv 71.27 MB
10. Service Transition (Transition Planning and Support).mkv 77.01 MB
11. Service Transition( Knowledge, Asset and Configuration Management).mkv 91.68 MB
12. Service Transition (Change Management and Release & Deployment Management).mkv 129.66 MB
13. The Service Desk.mkv 120.38 MB
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Liz Gallacher Helen Morris ITIL Foundation Exam.pdf.pdf 12.00 MB
7-Change Management.mp4 49.47 MB
13-Availability Management.mp4 49.33 MB
11-IT Services Financial Management.mp4 48.11 MB
9-Configuration Management.mp4 47.78 MB
14-IT Service Continuity Management.mp4 45.33 MB
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ITIL V3 2011.pdf 71.79 MB
ITIL3 Service Strategy.pdf 7.09 MB
ITIL3 Official Introduction.pdf 6.14 MB
ITIL3 Service Design.pdf 5.79 MB
ITIL3 Continual Service Improvement.pdf 4.63 MB
ITIL3 Service Transition.pdf 3.19 MB
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2011-04-14 18.35 SERVDESK 08_04_15_04 RAD v.wmv 234.13 MB
2011-04-11 18.30 SERVDESK 08_04_15_04 RAD v.wmv 204.66 MB
2011-04-13 18.35 SERVDESK 08_04_15_04 RAD v.wmv 203.49 MB
2011-04-15 18.40 SERVDESK 08_04_15_04 RAD v.wmv 179.76 MB
2011-04-15 20.55 SERVDESK 08_04_15_04 RAD v.wmv 123.86 MB
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ITIL3 Service Strategy.pdf 7.09 MB
ITIL3 Official Introduction.pdf 6.14 MB
ITIL3 Service Design.pdf 5.79 MB
ITIL3 Continual Service Improvement.pdf 4.63 MB
ITIL3 Service Transition.pdf 3.19 MB
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ITIL v3 - The Art of Service Online Learning Videos.rar.rar 110.86 MB
Module2/Module2.swf 7.64 MB
Module4/Service_Design_and_SLM.swf 6.23 MB
Module5/Service_Design_and_SLM.swf 6.18 MB
Module1/Module1.swf 5.69 MB
Module5/Release_and_Deployment.swf 5.22 MB
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[PDF] [2009] ITIL V3 Foundation Complete Certification Kit, 2009 Edition Study Guide Book and Online Course.rar 2.42 MB
7 Life-Cycle Processes - Part Two/184459_07_06_LA30_ChangeMng.mp4 73.39 MB
3 Service Management as a Practice/184459_03_08_LA30_PDCAmodel.mp4 69.51 MB
6 Life-Cycle Processes - Part One/184459_06_14_LA30_Continuity.mp4 65.53 MB
6 Life-Cycle Processes - Part One/184459_06_09_LA30_SLMconcepts.mp4 58.52 MB
6 Life-Cycle Processes - Part One/184459_06_12_LA30_Availability.mp4 48.05 MB
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